You could try this. In Device Manager, verify the correct comm port used by the meter. It
is assigned dynamically and could maybe change. With the Device Manager window open in
front of you, plug the meter to the computer and look for the name of the new comm port
created. Use that name for Artisan in the serial port ET/BT.
From: Claude Foley <claude.goo(a)gmail.com>
Sent: Monday, August 15, 2016 5:17 PM
Subject: [Artisan-user] Artisan - Thermometer link
Roastery assistant here working on setting up computer equipment to replace the manual
method we have been using
We have bought a touch screen panel computer to use Artisan 0.9.9 and are proficient
enough with using it for our purposes
However we are having problems getting our OMEGA HH802U thermometer to work with the
We bought a USB A - Mini-USB B cable to link the thermometer to the computer. The computer
recognizes the device upon the sound. We know about how you must have the channel set to
zero on the thermometer and have done so. We installed the Virtual COM Port Drivers
) for Windows 10 64-Bit upon request of the
Artisan manual, using the EXE application method. It installed two components to create an
area called "USB Serial Port (COM3)" which I believe is set up fine, and where
my thermometer shall be coming out of.
I launch Artisan, go Config-Device, select my Device name, go to Serial Ports
Configuration, and select my Comm Port to be USB Serial Port (COM3). I then press ON. My
thermometer, at the time, is recording room temperatures of 21 degrees Celsius in our
office. However, it soon becomes clear that the device is not responding with Artisan. I
am given "Scope monitoring..." then press START to give "Scope
recording..." but it becomes clear it isn't working.
The previous day prior to creating this post, it gave "Exception:
ser.HH806AUtemperature() string index out of range[at]line 28300". I am also confused
as to why my Artisan program is not giving me the green ON button at the bottom. Is this
indicative of how the thermometer is not linked correctly? Is there something I have
skipped in the process?
Side note: how do I customise Artisan so I can move my temperature readings the the x axis
of the display, or stretch it out to make it bigger next to the graph?
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